Shipping policy
SHIPPING:
All SALES ARE FINAL
Cost: $9.50 due to UPS fee’s
Up to $10+ outside the US and express shipping
$FREE shipping for All wholesale items
Please allow 3 to 5 days ( Excluding weekends) for processing.
Wholesale processing can take up to 7 business days.
Once delivered to the mail carriers it is out of our hands. Please Call the mail carrier provided to you with your tracking info.
Shipping takes 3-5 days with USPS First Class Mail. If you have not received a tracking number within 72 hours please reach out to our support team at addictedtoshanarascollection@gmail.com
ENTERED THE WRONG ADDRESS?
If you have entered the wrong address please be sure to reach out to our customer service team at addictedtoshanarascollection@gmail.com within 24 hours of purchase.
if a tracking number has already been provided the package will be rerouted back to us. If a package is returned back to us the buyer will be responsible for the return shipping cost. If the buyer refuses to pay the shipping cost within 48 hours a refund for the items purchased ONLY will be issued.
HAS YOUR PACKAGE HAS BEEN LOST OR STOLEN?
Unfortunately, we are not responsible for packages once a tracking number has been issued out. However we are willing to help resolve any issues. Please contact us at addictedtoshanarascollection@gmail.com
CAN I USE P.O BOX FOR SHIPPING?
Yes A P.O Box is an acceptable shipping address.